Resolution Tips


You may notice one or more of the error messages given below when using SPListX to connect to SharePoint and perform an export task. This is not an exhaustive compilation of all error messages, but an attempt to include as many known error messages and how to resolve the errors. Please refer Troubleshooting section of online help document for more information.

Error Message

Resolution

The remote server returned an error: (407) Proxy Authentication Required.

Enable the Bypass proxy server for local addresses option available at LAN Settings of Internet Options of Internet Explorer Browser.

Unable to establish existence of the account specified.

The user account specified in the scheduled task should be a trusted domain user account.

Source folder or file not found

Ensure that the given Source Path is valid and available. Invalid or unavailable source paths will result in this error.

Unable to locate list with the specified URL

Ensure that the given source list URL is valid and exists.

Unable to locate destination folder with the specified path

Ensure that the given destination folder location is valid and exists.

The file is checked out or locked for editing by user

This error may occur when reading a file in SharePoint, if the given file is checked out and exclusively locked by another user.

The Microsoft Jet database engine cannot open the file '<file name>'. It is already opened exclusively by another user, or you need permission to view its data.

Ensure that the specified file is not currently in use / open by any other application or user. Close the file and try again (or) close and re-launch SPListX application.

The 'Microsoft.ACE.OLEDB.12.0' provider is not registered on the local machine.

Ensure that the machine running SPListX has either Microsoft Office 2007 Suite or Office 2007 System Driver (Data Connectivity Components) installed.

Export Condition failed

Ensure that the specified column in export condition exists in the source SharePoint List.

Ignored: Export Condition not satisfied

The list / folder / list item does not satisfy the export condition specified in the task settings. SPListX will log this message in the Activity log and the list / folder / list item will be skipped for export.

Cannot export the column '<Column name>' values, since the column could not be found in the SharePoint List

Ensure that the specified column in export metadata for specific columns exists in SharePoint List.

Search Condition failed

Ensure that the specified managed property in search condition exists in the source SharePoint Service Provider.

Unable to export membership information for the following SharePoint Group(s): <group list>

The user account specified to access membership information does not have sufficient permission to retrieve the members of the respective SharePoint Groups.

Unable to export membership information for the following Domain Group(s): <group list>

The user account specified in the Active Directory Profile Manager does not have sufficient permission to retrieve the members of the respective Domain Groups. Specify a different user account if necessary.