Error Messages and Resolution
You may notice one or more of the error messages given below when using Dockit to connect to SharePoint and perform an import . This is not an exhaustive compilation of all error messages, but an attempt to include as many known error messages and how to resolve the errors. Please refer Troubleshooting section for more information.
Error Message Resolution
The remote server returned an error: (407) Proxy Authentication Required. Enable the Bypass proxy server for local addresses option available at LAN Settings of Internet Options of Internet Explorer Browser.
The server could not sign you in. Make sure your user name and password are correct and then try again. Check if you have a persistent session if you use federated identity. If you use federated identity to connect to the SharePoint site, Dockit expects a persistent connection (already established connection) to be available for the SharePoint site to commence the import task in unattended mode or scheduled mode.
Unable to establish existence of the account specified. The user account specified in the scheduled task should be a trusted domain user account.
The file or folder name contains invalid characters. Map the invalid characters (~#%&{}) into valid character using Folder & File Renaming Rules tool available in Tools menu. Assign the naming rule name in your import task.
String was not recognized as a valid Date Time Ensure that the date value given in metadata file is in correct format. If the given date value format is different from the current system date time format, then specify the appropriate Date Time format mask to use in your import task.
Lookup ID not found Ensure that the given column value is available in the Lookup field reference list and column. Dockit will search for the value in the corresponding column of the referenced list and assign the ID of the first item matching the column value to the lookup column of the imported file, only if the column value exists. Note: if the specified column value is of folder type, the ID of the folder will not be assigned.
User or Group ID not found Ensure that the given user or group name exists in the respective site. Unavailability of user or group name causes this error.
User ID not found Ensure that the given user name exists in the corresponding SharePoint Site. This error may occur if the specified user name does not exist.
Multiple User IDs found The user value specified to assign in SharePoint People / Group column must be unique in the SharePoint repository and Active Directory Services. This error may occur if the specified user value has multiple user entries with the same name in SharePoint.
The column values could not be assigned for this file since there was no corresponding entry in the external metadata file. Ensure that the given Path or Destination Path in metadata file exists in Source and Destination library respectively. Differences in metadata file and original source location will also result in this error. Also, ensure that the metadata values are provided for all documents that are imported.
The '<value>' could not be assigned for the choice field '<field name>' since there is no matching value defined in the choice field definition.

Ensure that the given choice value is available in the corresponding Choice field definition in SharePoint library. If the given value is unavailable, Dockit reports this message and the value will not be updated in SharePoint.

Note: if you wish to add newer values (that is not available in the field definition) during import process, specify 'Yes' value for 'Allow Fill-in' option available in Choice field column settings in SharePoint library. The 'Allow Fill-in' option in Choice field column is used as a flag in Dockit to specify whether to add newer value to the choice field definition during import process.
The '<value>' could not be assigned for the taxonomy field '<field name>' since there are no matching value defined in the taxonomy field definition. Ensure that the specified term value is available in the corresponding managed metadata field termset definition in SharePoint library. If the given value is unavailable and the selected termset is not opened for new term creation, Dockit reports this message and the term value will not be updated in SharePoint.
'<value>' - Not a valid list item URL in the site collection. Ensure that the given list item URL is a valid list item's URL. Unavailablity of the list item causes the error.
'<value>' - Related item must be a valid list item within the site collection. Ensure that the given list item URL is a valid list item's URL within the site collection.
Latitude value must be between -90 and +90 for a Geolocation field. Ensure that the given latitude value is in between -90 and +90.
Longitude value must be between -180 and + 180 for a Geolocation field. Ensure that the given longitude value is in between -180 and +180.
There is no entry for this file in the external metadata file. Ensure that the metadata values are provided for all documents that are imported.
Source folder or file not found Ensure that the given source Path is valid and available. Invalid or unavailable source paths will result in this error.
Unable to locate library with the specified URL (or) Unable to locate destination folder / file with the specified URL. Ensure that the given Destination Path is valid and exists.
Dockit will not apply metadata for standard folders. Ensure that you can assign a folder content type to the given destination folder. Dockit will not assign metadata for a standard folder.
The following file(s) have been blocked by the administrator: <filename> Ensure that the file type being imported is not blocked. For example, asp, chm, mdb, etc files are generally blocked in SharePoint by administrators.
The file is checked out or locked for editing by user If the given file is checked out by another user and you are trying to check-in the file, then this error may occur.
Could not import document as mandatory columns do not have values The values are required for mandatory columns in a SharePoint library. The file will be skipped as mandatory columns do not have values. The column value for a mandatory column may not available in either the external metadata file or file system properties. Ensure all mandatory columns have values in the respective files added for import.
Could not update metadata values as mandatory columns do not have values The values are required for mandatory columns in a SharePoint library. The file will be skipped as mandatory columns do not have values. The column value for a mandatory column may not available in the external metadata file.
<fieldname> must contain a metadata value or its corresponding library column must have a default value defined. This field is defined to be a required field in SharePoint, meaning column value cannot be empty. Moreover, the default value of the column may also be empty. Ensure that a default value is specified for the required field in SharePoint or enter a value for this field in the corresponding file.
Dockit Server Agent version mismatch Ensure Dockit application version matches with Dockit Server Agent version installed in the destination SharePoint Server. Ensure the same version of Dockit desktop application and Dockit Server Agent is used when importing the Created Date and Last Modified Date fields to SharePoint.
[Created Date], [Modified Date] could not be updated Ensure Dockit Server Agent is installed and running in the destination SharePoint Server. Dockit will carry forward the two date fields to a SharePoint library residing in the SharePoint server in which Dockit Server Agent is installed.
Required column(s) may be empty. Some of the required fields in a SharePoint library may be empty. Ensure all mandatory columns have values in the respective files added for import.
Checkin operation failed Checkin operation will fail, in case mandatory fields of SharePoint library do not have values (empty) provided to them at the time of check-in.
Checkout operation failed Checkout operation will fail in case access is denied (or) file is already locked by some other user.
Content Type <name> could not be found in the library Ensure that the specified content type is available in the destination SharePoint library.
Content Type <name> found in the library, but it is not a valid file content type Ensure that the list content type is derived from a 'Document' parent content type in the SharePoint site.
Content Type <name> found in the library, but it is not a valid folder content type Ensure that the list content type is derived from a 'Folder' parent content type in the SharePoint site.
Import condition not satisfied The file does not satisfy the import condition specified in the task settings. Dockit will log this message in the Activity log and the file will be skipped for import.
Import condition has failed <error message> Ensure that the constructed import condition is correct. The column name used in import condition may not be available in the external metadata file.
Renaming rule has failed <error message> Ensure that the constructed Folder / File Renaming rules is correct. The find string used in renaming rules may have reserved characters which cause to misinterpret the rule.
Unable to read 'Owner' value from the file - Some or all identity references could not be translated. The Owner value of the file or folder must be a trusted domain user account.
No matching LOB record Ensure that the specified BDC / BCS value is available in the LOB system instance.
Multiple LOB records found This message will occur if the given BDC / BCS value matches with more than one LOB record in the LOB system instance. Refine your BDC / BCS query value in order to retrieve a single LOB record only.
The specified filter is not available Ensure that the specified filter name is available in the LOB System instance. If the specified filter is unavailable, Dockit reports this message and the BDC / BCS value will not be updated in SharePoint.
List data validation failed Ensure that the given column value satisfies the validation condition defined in the SharePoint library validation settings. Dockit reports this error message when the validation condition (given in Validation Settings) is not satisfied and the respective columns will not be updated in SharePoint.