Troubleshooting

If and when a problem arises, please forward the following information to support@vyapin.com to revert back to you with a solution. These files will be available where ARKWE is installed.

 Error Log File

             E.g., <Application Data Folder>\ARKWE 8.x\ARKWEErrorLog.Log

 

Note:

<Application Data Folder> is the common area where ARKWE settings will be stored in the machine running ARKWE. The <Application Data Folder> can be found from the Help -> About screen. The default path of <Application Data Folder> is as follows:

a) Windows XP, Windows 2003     - C:\Documents and Settings\All Users\Documents

b) Windows Vista, Windows 7, Windows 8, Windows 8.1, Windows 10, Windows 2008, Windows Server 2012, Windows Server 2012 R2  - C:\Users\Public\Documents