ARKWE Frequently Asked Questions (FAQ) section is available online at our website http://www.vyapin.com.
Please direct all technical support questions to email@example.com.
Include the following
information to expedite a response:
a) Include the version of the product you are using.
b) If the problem is associated with installation, include the steps that led to the problem.
c) If the problem is associated with usage, please state the series of steps you performed.
d) Include the version of the OS, info about any service packs or hot-fixes and local language of the OS installed.
e) Attach the Error Log File available in the common
application data path of ARKWE (e.g., <Application Data Folder>
<Application Data Folder>
a) Windows XP, Windows 2003 - C:\Documents and Settings\All Users\Documents
b) Windows Vista, Windows 7, Windows 8, Windows 8.1, Windows 10, Windows 2008, Windows Server 2012, Windows Server 2012 R2  - C:\Users\Public\Documents