Configuring mailbox rights and public folder permissions


ARKES requires the admin user using the application to have certain mailbox rights and public folder client permissions to gather granular level details from these entities. The following reports in ARKES will require these additional privileges to gather information from the mailbox / public folder.

    a) Mailboxes - Size
    b) Mailbox - First activity and last activity
    c) Mailbox Default Folder Security Report
    d) Disabled mailboxes (in Exchange Server)
    e) Mailbox Folders Properties
    f) Mailbox Attachments Summary
    g) Mailboxes exceeding quota limits
    h) Public Folders Size
    i) Public Folder Client Permissions
    j) Mailbox Store Resource Utilization
    k) Public Folder Store Resource Utilization  
The user credential and mailbox profile used to connect to the Exchange Server must meet the following requirements:
    1. The mailbox profile used to generate the reports must be created in the user context in which the application is to run. In other words, the currently logged on user context should be able to use that mailbox profile and launch Microsoft Outlook or any other MAPI client application to view the mailboxes' contents.
    2. The user account that you specify in the mailbox profile must have Admin permissions in the Mailbox / Public Folder Store object in Exchange Server.

    3. The user context in which ARKES application is run must have Admin permissions in the Mailbox / Public Folder Store object in Exchange Server.
    The currently logged on user must have Full mailbox access right for the mailbox associated with the given user profile to connect to Exchange Server.
    4. The currently logged on user must have ‘Full mailbox access’ mailbox rights in Active Directory.
    5. In order to run ARKES reports that process Public Folders and their items, the user account that you specify in the mailbox profile must have at least Reviewer client permissions in the respective public folders.