Troubleshooting


If and when a problem arises, please forward the following information to support@vyapin.com to revert back to you with a solution.

 Error log file - e.g., <Application Data Folder>\ARKADErrorLog.log

The <Application Data Folder> is the common location where ARKAD settings will be stored in the computer running ARKAD application. The <Application Data Folder> can be found from the Help -> About ARK for Active Directory. The default path of <Application Data Folder> is as follows:

Windows 10, Windows 8, Windows 8.1, Windows 7, Windows Server 2012 R2, Windows Server 2012, Windows Server 2008 R2, Windows Server 2008 - C:\Users\Public\Documents\ARKAD